Drafter
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From $12.50 p/h
Job Description:

· Design fiber optic network for Fiber to the home (FTTH) and Fiber to the point (FTTX). · Draft schematics for fiber optic network design. · Prepare as-builts & site plans. · Prepare construction documents for permit procurement. · Support the engineering department with outside plant data. · Field data collection. · Analysis and implementation of an Outside Plant GIS-based Mapping & Asset Management Tool, including network diagrams and documentation regarding the outside plant. · Creations of documents, spreadsheets, and email messages using MS Office and other computerized systems. · Site Surveys, coordination with building owners and or third parties building-entry, measures, cable routing and eventual Equipment Colocation on customer premises. · General cooperation & support for with all company employees. · Other duties and tasks as assigned.

Requirements:
  • Some knowledge on Network
  • Bachelors degree
  • Valid driver's license
  • Knowledge on MS Office
Benefits:
  • Health Insurance
  • 401K (Retirement Plan)
  • Vacations and Sick Leave
Optico Fiber Installer
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From $11.00 p/h
Job Description:

• The employee will be responsible for running and terminating fiber optic cables. • Pulling cable, mounting network devices, installing telephony hardware. • Perform assigned installations as instructed and following established codes, rules, and norms of the industry. • Contact dispatch if help in troubleshooting or resolving an issue is required. • All other business-related task as assigned. • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds with assistance. • Ability to perform position requirements safely and regularly at heights. • Ability to carry, climb, and operate extension ladder. • Strive to make cable connections by bending, reaching, twisting small components and wires. • Ability to differentiate between different sizes and colors of wires. • Ability to use the following hand tools: electric drills, hammers, wrenches, and screwdrivers. • Ability to handheld communication devices and applications. • Travel to job site using corporate vehicles. (Valid driver’s license required.) • Interacting in a professional manner with customers to foster positive relationships.

Requirements:
  • High school diploma
  • Valid Driver’s License
  • Other requirements may apply
  • Previous expierience preffered
Benefits:
  • Health Insurance
  • 401K (Retirement Plan)
  • Vacations and Sick Leave
Installation Planner
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$12.50 p/h
Job Description:

At Optico Fiber, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. Optico Fiber specializes in fiber to the premise voice and internet services that provide our customers with some of the fastest internet speeds in the world. Job Summary: We are looking for a responsible Project Coordinator to administer and organize all types of projects, from simple activities to more complex plans. Project Coordinator responsibilities include working closely with our OSP Field Construction Process Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Coordinator’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards. What you will be doing: Coordinate project schedules, resources, equipment and information Meet work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements Meet cost standards by monitoring expenses; implementing cost-saving actions Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Requirements:
  • Associate’s degree in business or related field of study; preferred but not required
  • Two years’ experience in related field
  • Exceptional verbal, written and presentation skills
  • Ability to work effectively both independently and as part of a team
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Ability to work on tight deadlines
Benefits:
  • Health Insurance
  • 401K (Retirement Plan)
  • Vacations and Sick Leave
GIS Data Analyst
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$10.00 p/h
Job Description:

As Data Analyst, you will be responsible for drafting fiber optic networks design, field data collection, documentation, analysis and data entry. Provide support to the engineering department through preparation of network design, blueprints and spreadsheets. Also maintain record of our fiber optic network, microwave, copper, and all associated network assets. Duties may include: · Design fiber optic network for Fiber to the home (FTTH) and Fiber to the point (FTTX). · Draft blueprints for fiber optic network design. · Support the engineering department with outside plant data. · Field data collection. · Analysis and implementation of an Outside Plant GIS-based Mapping & Asset Management Tool, including network diagrams and documentation regarding the outside plant. · Creations of documents, spreadsheets, and email messages using MS Office and other computerized systems. · Site Surveys, coordination with building owners and or third parties building-entry, measures, cable routing and eventual Equipment Colocation on customer premises · General cooperation & support for with all company employees. · Other duties and tasks as assigned.

Requirements:
  • Bachelors Degree
  • Computer skills
  • Ability on Microsoft Office Programs
  • Good communications skills
Benefits:
  • Health Insurance
  • 401K (Retirement Plan)
  • Vacations and Sick Leave
Jr. Network Engineer
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$38,000-$48,000
Job Description:

Duties: Installation, management and administration of Critical Hub's communications network. Including the LAN, WAN, MPLS, AND SONET environments. Implementation of network hardware, including routers, switches, VOIP equipment, security appliances, etc. Supports SSL, VPN, Firewall and network switches. Monitors system performance and analyzes workload, including traffic and utilization trends. Designs, implements and monitors integration solutions between Critical Hub and client networks. Analyzes network security and threats, as well as, remediates LAN and WAN vulnerabilities by the use of industry leading tools. Researches, tests, evaluates, and recommends telecommunications and data network systems. Seeks continual performance improvements within a highly secure enviroment to the network. Provide Tier 2 customer support and help the Technical Support department's operations Configuration and administration of network hardware and software Diagnose network issues Provide support to our network and field technicians Monitor network status and provide reports Remains current on IP and security products, standards and practices. Perform other duties as assigned from time to time by the Company Requirements: Relevant work experience in a similar position or industrial attachment A good grasp of the IP protocol and IP routing protocols Attention to detail and strong ability to detect network issues quickly Capacity to work independently or with little supervision Organizational aptitudes and the capacity to organize workload Bilingual- Spanish and English Some experience managing CISCO or Juniper Router and Switches Education: Bachelor's degree on Computer Science or related field

Requirements:
  • Non-remote position
  • Available fron 7am to 4pm
Benefits:
  • Health Insurance
  • 401K (Retirement Plan)
  • Vacations and Sick Leave
Programmer Analyst
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$35,000 to $54,000
Job Description:

As a programmer analyst you will have to: Design and develop web applications systems Passionate about software development Degree in computer science, engineering or related field Be available to work on a full time basis Have a minimum of one year of experience in web development Proficient with front-end languages such as HTML, CSS, and JavaScript Proficient with PHP and Python Strong understanding of object oriented programming and exception handling Experience with a web application framework like Laravel, Symfony or Django Experience using third party API’s and RESTful services Familiarity with JavaScript frameworks such as Vue or React Familiarity with the SQL language Good team working skills Good problem solving skills Attention to detail Analyze user information system needs Supporting end user service provisioning, service deployment, and support Performs other duties as required

Requirements:
  • -Responsible and punctual.
  • Non-remote
Benefits:
  • Health Insurance
  • 401K (Retirement Plan)
  • Vacations and Sick Leave
Customer Service/Support Manager
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$35,000 to $40,000
Job Description:

Supervise daily operations of customer service department. Be the main point of contact and escalation path for all post-sale activities, serving as an intermediary between support, engineering, accounting and sales. Lead and manage customer service department staff, including scheduling, implementing training, and assessing performance. Be the voice of the Customer within the organization, identifying and communicating the key factors required to effectively drive integration. Conduct research and recommends IT equipment, application, and supplies. Coordinate IT support, training, and orientation for new technology users. Ensures that all phases of Customer Support are coordinated, monitored, logged and tracked and resolved in the ticket system. Act as a resource for Tech Support Representatives by providing information, mentorship and/or otherwise assisting them with intensified messaging. Provide daily oversight for the in-bound contact center efforts including daily accountability, oversight, and management of rep efficiency, messaging quality, retention performance, and employee issues for all assigned team members. Turn requests for disconnection or downgrade into sales and save opportunities by identifying customer service needs using technical expertise to resolve customer concerns. Analyze and monitor daily telephone activity to ensure compliance with performance and quality standards. Preparing weekly & monthly reports & surveys

Requirements:
  • Must enjoy talking to customers and helping them find solutions to their needs.
  • Excellent communication skills both written and spoken. Good presentation skills.
  • Technical background preferred. Knowledge of IP networking technology, programming, or telecommunications experience a strong plus.
  • Bilingual English/Spanish
  • Proven experience in a leadership role is required
Benefits:
  • Health Insurance
  • 401K (Retirement Plan)
  • Vacations and Sick Leave
Drafter
1 year ago

From $12.50 p/h

San Juan, PR 00907
View
Optico Fiber Installer
6 months ago

From $11.00 p/h

San Juan, PR 00907
View
Installation Planner
1 year ago

$12.50 p/h

San Juan, PR 00907
View
GIS Data Analyst
1 year ago

$10.00 p/h

San Juan, PR 00907
View
Jr. Network Engineer
5 months ago

$38,000-$48,000

San Juan, PR 00907
View
Programmer Analyst
5 months ago

$35,000 to $54,000

San Juan, PR 00907
View
Customer Service/Support Manager
1 month ago

$35,000 to $40,000

San Juan, PR 00907
View